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Privacy Policy

Boris G avatar
Written by Boris G
Updated over 2 months ago

Last updated July 28, 2025

This privacy notice for DoAutomate ("Company", "we", "us", or "our") describes how and why we may collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

  • Visit our website at https://www.doautomate.com, or any website of ours that links to this privacy notice

  • Engage with us in other related ways: including support, sales, marketing, or events

Questions or concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have questions, contact us at [email protected].


1. What Information Do We Collect?

Personal Information You Provide to Us

We collect personal information you provide voluntarily: such as when you register for an account, request support, sign up for marketing, or interact with our Services. This may include:

  • Name, email address, and job title

  • Login credentials and authentication data

  • Communication preferences

  • Payment data (processed via Stripe: https://stripe.com/privacy)

We do not process sensitive personal information.

Information Automatically Collected

We automatically collect device and usage information, such as:

  • IP address, browser and device characteristics

  • Operating system and language

  • Usage activity (pages viewed, features used, timestamps)

  • Location data (general or precise, depending on settings)

  • Cookies and tracking technologies


2. How Do We Process Your Information?

We process your data to:

  • Create and manage user accounts

  • Provide customer support

  • Improve our Services and user experience

  • Detect and prevent security risks or fraud

  • Analyze usage trends

  • Send service-related or marketing communications (when opted in)


3. What Legal Bases Do We Rely On?

We process personal information under the following legal bases, depending on your location:

  • Your consent

  • Performance of a contract

  • Compliance with legal obligations

  • Legitimate business interests

If you are in the EU/EEA, UK, or Canada, you have the right to withdraw your consent at any time.


4. When and With Whom Do We Share Your Personal Information?

We may share information:

  • With service providers and contractors (e.g., for infrastructure, analytics, or payment processing)

  • As part of a business transfer (e.g., merger, acquisition, or sale of assets)

  • With business partners when relevant to offers or integrations

  • If legally required (e.g., to comply with court orders or law enforcement)


5. Do We Use Cookies and Tracking Technologies?

Yes. We use cookies, pixels, and similar technologies to improve performance, track usage, and personalize content. You can manage cookie preferences through your browser settings.


6. How Do We Handle Your Social Logins?

If you sign up via a social platform (like Google or Facebook), we may receive public profile data (e.g., name, email) from that service, depending on your settings.


7. How Long Do We Keep Your Information?

We retain data as long as needed to fulfill the purposes outlined in this notice unless a longer period is required by law. Once data is no longer needed, we securely delete or anonymize it.


8. How Do We Keep Your Information Safe?

We use technical and organizational measures to safeguard your data. While we strive to protect your information, no system is 100% secure. Use the Services at your own risk and keep your credentials confidential.


9. Do We Collect Information from Minors?

No. Our Services are not intended for children under 18. If we become aware that we’ve collected personal information from a minor, we will promptly delete it.


10. What Are Your Privacy Rights?

Depending on your location, you may have the right to:

  • Access the data we hold about you

  • Correct or delete your data

  • Withdraw consent

  • Object to or restrict processing

  • File a complaint with your local data protection authority

To exercise these rights, contact us at [email protected].


11. Controls for Do-Not-Track (DNT) Features

Currently, we do not respond to DNT signals because no uniform standard has been adopted. We will update this policy if such a standard emerges.


12. California Privacy Rights (CCPA)

If you are a California resident, you may have rights under the CCPA, including:

  • The right to request access to your personal data

  • The right to request deletion of your data

  • The right to opt out of data "sales" (we do not sell personal data)

  • The right to non-discrimination for exercising privacy rights

Requests can be submitted to [email protected].


13. Updates to This Privacy Policy

We may update this notice from time to time. Changes will be posted on this page and noted by the "Last updated" date above. If major changes are made, we may notify you via email or in-app message.


14. How to Contact Us

If you have questions or comments about this policy, contact us at:

DoAutomate

Attn: Privacy Officer

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