Noticing an audit run deduction that doesn't look right? Don't worry - we're happy to investigate it for you.
🔹 What to Do
If you believe an incorrect number of audit runs has been deducted from your account, please contact our support team.
We'll review:
The audit in question
Whether any items were skipped or retried
And any system behavior that may have affected your balance
🔹 How to Reach Us
Just send us a message via live chat or email, and include:
The client account affected
The name or date of the audit
A brief description of what seems off