To edit an existing user on your agency account:
Go to Users
Find the user you want to update
Click the Edit button
Update their first name, last name, and/or user role
Click on Edit User to save the changes
✅ Changes take effect immediately.
Want to know what each role can do? Check out this article:
👉 Understanding user roles
Note:
If you need to change a user's email address, please contact support - this can’t be edited manually for security reasons.
If you set a user's role to Disabled, they will immediately lose access to your agency workspace and will no longer count toward your seat limit.