If your monthly audit runs haven't appeared in your account, here's what might be going on - and how to resolve it.
🔹 Monthly Audit Runs Renew After Payment Is Processed
Audit runs are only added after your subscription renewal charge is successfully processed.
If your payment failed or hasn't cleared yet, your monthly audit runs will not be applied until that payment goes through.
🔹 What to Do
Check your payment status under: Settings > Subscriptions > Manage Your Subscription
If your payment is still pending or failed, try updating your billing info.
🔹 Need Help?
If you're unsure or think something's off, just contact our support team - we'll review your account and make sure everything gets sorted quickly.